AscendEX Shuts Down With User Payouts Unclear
AscendEX said it ceased operations on July 1 after MiCA authorisation, liquidity and operational pressures, with account access limited to offboarding. The exchange said it could not give assurances on withdrawal timing or amounts, while ZachXBT had flagged nearly empty hot wallets.

AscendEX Crypto Exchange Shutdown Leaves Withdrawal Timing Unclear
AscendEX has stopped operating, leaving customers with no firm timetable for recovering full account balances.
The AscendEX crypto exchange shutdown took effect on July 1, according to the company's notice, and the exchange said it is not currently able to assure users about withdrawal timing or amounts.
AscendEX cited a mix of regulatory, financial and operational pressures.
Its notice said the full implementation of the European Union's MiCA regime on July 1 was part of the problem because AscendEX does not hold the required authorisation.
The company also pointed to a failed strategic transaction that had been expected to provide liquidity for the platform.
AscendEX said wider crypto market conditions added further pressure, and it is now assessing its financial position and options for account holders.
AscendEX Says Account Access Is Limited To Offboarding
The exchange said users may not be able to withdraw all of the crypto balances they held on the platform.
Account access is now restricted to limited offboarding purposes, and automated withdrawals have been paused.
AscendEX said withdrawal requests are subject to manual review.
That means customers may face delays even where some withdrawal processing remains possible.
The company said no account holder or group of account holders is receiving priority outside the documented review process.
It also said any formal insolvency or similar process could determine the treatment of unresolved balances or claims.
ZachXBT Flagged Nearly Empty Hot Wallets Before The Closure
The liquidity concerns were visible before the closure notice.
Onchain investigator ZachXBT said last month that he had observed multiple reports of AscendEX delaying withdrawals for days or weeks.
ZachXBT also said his wallet review found almost no remaining reserves in several major assets, including ETH, USDT, USDC and SOL.
In follow-up messages, he recommended that users file reports with law enforcement and regulatory agencies.
Those claims do not by themselves establish the final customer recovery level.
They do, however, match the exchange's own acknowledgement that liquidity is constrained and that full user withdrawals may not be possible.
AscendEX Previously Lost About $78 Million In A 2021 Hack
The Block noted that AscendEX was founded in 2018 under the BitMax name and suffered a significant hack in 2021, losing approximately $78 million.
That earlier incident is separate from the current shutdown, which AscendEX attributed to regulatory, liquidity and operational pressures.
The current notice does not say whether any remaining customer balances will be handled through a formal insolvency process.
The closure notice focused on authorisation, liquidity and offboarding rather than a new security breach.
It also left the next legal process open, saying unresolved balances or claims could be affected if a formal insolvency or similar proceeding begins.
AscendEX said it expects to write again with further detail on its financial position and next steps when it is able to do so.
That promised update is the only company-backed next step in the public notice, and it does not currently set a recovery process for customers whose balances remain unresolved.
AscendEX has not disclosed a payout timetable, recovery percentage, insolvency filing or final treatment for unresolved customer balances.

















