Medcare Signs AI EHR Agreement

Dubai-based Medcare Hospitals and Medical Centres has signed a memorandum of understanding with InterSystems to deploy an artificial intelligence-driven electronic health record platform.

Medcare is part of Aster DM Healthcare Group.

The agreement covers IntelliCare by InterSystems across Medcare's network of 31 facilities.

The network includes six hospitals and 25 medical centres, giving the deployment a system-wide scope rather than a single-site pilot.

IntelliCare Sits Inside The EHR Layer

Medcare described the system as an AI-driven EHR platform rather than a separate diagnostic application.

Regional healthcare providers have often added AI through isolated diagnostic, automation or workflow tools, but this deployment places the technology inside the record system itself.

Alisha Moopen, MD and Group CEO of Aster DM Healthcare, signed the MoU with Ali Abi Raad, managing director for InterSystems in the Middle East, India and South Africa.

Clinical Data Becomes The Operating Layer

The project gives AI a role in patient-record infrastructure, where clinical documentation, patient data and care workflows intersect.

Electronic health records sit at the centre of how hospitals capture information, coordinate treatment and hand data between departments.

Medcare said the objective is to give doctors and healthcare professionals advanced tools that support patient-first care and better outcomes.

The company framed the deployment as the first AI-driven EHR platform adoption in the EMEA region.

Medcare Did Not Disclose Contract Value, Go-Live Date Or Clinical Validation Metrics

The announcement identifies the partners and facility count, but it leaves several deployment controls undisclosed.

Medcare did not publish the contract value, go-live timetable, data-residency architecture, model governance process, clinical validation metrics, patient-volume targets, integration milestones, clinician usage data, regulatory approvals or patient-safety processes.

The present record confirms strategic direction, named partners and facility scope, while leaving operational performance, safety assurance and implementation timing outside the public record.

Records Integration Raises Data Questions

Because the platform sits inside the EHR layer, Medcare and InterSystems will need controls for access permissions, audit logs, data quality, clinician override and model output review once the system reaches live clinical use.

Medcare and InterSystems did not describe access permissions, audit logs, data quality controls, clinician override processes, model-output review procedures or independent assessment for IntelliCare inside Medcare facilities.